Help us troubleshoot
Include your app version, iPhone model, iOS version, and Apple Watch/watchOS model if the issue involves your Watch. Describe what you tapped and what happened. Please don’t email passwords, payment details, or sensitive health information.
Common questions
How do I restore my P2S Pro purchase?
Open P2S Settings or the Pro screen and choose Restore Purchases. Make sure you’re signed into the Apple Account used for the original purchase.
Why does P2S ask for Health or Location access?
Health access can provide workout, heart rate, distance, and active energy metrics. Location is used during an active outdoor ruck to calculate distance, pace, and elevation. You can review or change either permission in iOS Settings.
Can I use P2S without creating an account?
Yes. P2S does not require an account. Training information is stored on your device. See the Privacy Policy for details.
Can I change a built-in program?
Yes. P2S includes multiple built-in programs that you can modify to suit your preferences and training needs. You can also build or import a custom program. Visit Training to learn more.
Can I track a treadmill ruck?
Yes. Select treadmill/indoor mode so your session summary records the conditions for an indoor ruck. See the Ruck Tracker page for the metrics P2S records.
Does P2S require a subscription?
P2S offers a seven-day free trial that starts when you tap START 7-DAY FREE TRIAL. It does not automatically renew or charge you. Pro is an optional one-time lifetime purchase, handled by Apple through the App Store.
Can I log workouts without cellular service?
Yes. Workout logging and saved training history are stored on your device. App Store purchases and restoring purchases may require an internet connection.
Is the name field an account?
No. Your name is a local display name for your athlete profile. No email address or password is required.
Contact
Email aodigital.lab@gmail.com for help with the app, Apple Watch tracking, ruck sessions, or purchases.